If our product is defective, Killer Innovations will give you a full refund or replacement including shipping costs if returned within 30 days of receipt.

Any product that is unused/unopened, may be returned within 30 days for a full refund.
A 10% restocking fee may be charged for any opened products that are returned.

The customer is responsible for return shipping charges unless the return is due to an error by Killer Innovations.

All returned goods must have prior consent. Please email or call for Return Authorization prior to returning any product.

Shipping and insurance are NOT refundable. Only the Product purchase price will be refunded minus any applicable restocking fees.